SMS Terms of Service

Zelener Group, LLC

Effective Date: November 5, 2026

Please read these SMS Terms of Service carefully. These terms govern text messaging communications between Zelener Group, LLC (“Zelener Group,” “we,” “us,” or “our”) and individuals who opt in to receive text messages from us.

By opting in to our text messaging service, you agree to these terms.

1. Service Description

Zelener Group, LLC provides text messaging services to communicate with tenants, prospective tenants, property owners, vendors, and other individuals regarding property management and related business activities.

Text messages may include:

Rent payment reminders and account notifications
Maintenance requests, updates, and scheduling
Property inspections and access notifications
Lease-related communications and reminders
Building maintenance, utility interruptions, and emergency notifications
Property announcements and community updates
Leasing inquiries and appointment confirmations
Other relevant property management communications

Promotional or marketing messages may be sent only where appropriate consent has been obtained.

By providing your mobile phone number and affirmatively opting in to receive text messages from Zelener Group, LLC, you consent to receive SMS communications relating to our property management services.

Message frequency will vary depending on your account activity, maintenance requests, and other relevant communications.

Message and data rates may apply.

Mobile carriers are not responsible for delayed or undelivered messages.

Consent to receive marketing text messages is not a condition of purchasing or leasing any property or service.

3. Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message from Zelener Group.

After opting out, you may receive a final confirmation message. No further messages will be sent to that number under the applicable messaging program unless you provide new consent.

For assistance, reply HELP or contact our office directly.

4. Privacy

Zelener Group respects your privacy and is committed to protecting your personal information.

We use your mobile phone number and related information to provide property management services and communicate with you regarding relevant matters.

Mobile phone numbers, SMS opt-in consent, and related consent information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers as necessary to deliver our text messaging services, subject to appropriate privacy protections.

For additional information, please review our SMS Privacy Policy.

5. Message Content

Text messages may contain information regarding rent payments, lease obligations, maintenance activities, property notices, emergencies, appointment scheduling, and other property management matters.

Where separately authorized, messages may also include information about available properties, leasing opportunities, or promotional announcements.

Text messaging should not be relied upon as the sole method of communication for emergencies or time-sensitive legal notices.

6. Support

For assistance with our text messaging service, reply HELP to a message or contact:

Zelener Group, LLC
2550 Denali Street, Suite 1604
Anchorage, AK 99503

Phone: (907) 274-2227
Email: michele@zelenergroup.com
Website: www.zelenergroup.com

7. CTIA Compliance

Zelener Group intends to operate its text messaging services in accordance with applicable laws, regulations, and industry guidelines, including relevant CTIA messaging principles.

We respect customer consent, honor opt-out requests, and provide clear information regarding our messaging practices.

Please contact us if you have concerns regarding messages received from Zelener Group.

8. Changes to Terms

Zelener Group may update these Terms of Service periodically to reflect changes in our services, business practices, or applicable legal requirements.

We will provide notice of material changes as appropriate. Continued participation in our messaging service after such changes constitutes acceptance of the revised terms, to the extent permitted by law.

9. Termination

Zelener Group reserves the right to suspend or terminate text messaging services for misuse, violations of these terms, or other legitimate business or legal reasons.

You may discontinue participation at any time by replying STOP.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Alaska, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

11. Contact Information

For questions regarding these SMS Terms of Service or our text messaging practices, please contact: